Frequently Asked Questions – Kraft Metals
At Kraft Metals we’ve brought together the most common questions from our customers to make ordering sheet metal and cutting services simple. Whether you’re a jeweller, printmaker, sculptor, or an educator buying for a school or university, our FAQ page covers everything from delivery times and trimming options to returns and trade accounts. If you can’t find the answer you’re looking for, our team is only a call or message away.
Trade Account FAQs
Discounts vary by material and order type (online standard sizes vs custom quotes). We’ll confirm your rate on approval and can review for higher volumes.
Yes, for recognised institutions (e.g. schools/colleges/universities) we can accept purchase orders or pro forma. Other terms are by agreement.
No. Trade Accounts are ideal for one‑offs, prototypes and class projects as well as regular production.
Just complete the form above using your institutional email address (e.g. ending in .ac.uk or .sch.uk). We usually auto-approve these accounts straight away.