Frequently Asked Questions – Kraft Metals
At Kraft Metals we’ve brought together the most common questions from our customers to make ordering sheet metal and cutting services simple. Whether you’re a jeweller, printmaker, sculptor, or an educator buying for a school or university, our FAQ page covers everything from delivery times and trimming options to returns and trade accounts. If you can’t find the answer you’re looking for, our team is only a call or message away.
Ordering and Payment
Yes. We offer custom sizes across our sheet metal range. Shop-listed products can be trimmed free of charge using our in-house guillotines. We also carry out guillotine cutting for non-standard rectangular sizes, and provide a laser cutting service for more complex shapes or designs.
Add your required finished sizes in the “Order Notes” at checkout (or reply to your order email). We’ll confirm before cutting if anything needs clarifying.
We accept major debit/credit cards and PayPal. Trade/education accounts can order via invoice or purchase order (on application).