Frequently Asked Questions – Kraft Metals
At Kraft Metals we’ve brought together the most common questions from our customers to make ordering sheet metal and cutting services simple. Whether you’re a jeweller, printmaker, sculptor, or an educator buying for a school or university, our FAQ page covers everything from delivery times and trimming options to returns and trade accounts. If you can’t find the answer you’re looking for, our team is only a call or message away.
Delivery and Collection
Most orders dispatch in 1–2 working days. Larger or custom laser-cut jobs may take a little longer. We’ll keep you updated if lead times change.
Can I collect my order from you? Yes, collection from our Liverpool workshop is available by prior arrangement. We’ll email when your order is ready.
We currently ship across the UK. For international enquiries, please contact us with your address and order details.
Most sheets have a peelable face film and are packed with protective board. We take care to minimise transit scuffs; please peel the film after fitting or finishing.