Archives: FAQs
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Do you ship outside the UK?
We currently ship across the UK. For international enquiries, please contact us with your address and order details.
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Can I collect my order from you?
Can I collect my order from you? Yes, collection from our Liverpool workshop is available by prior arrangement. We’ll email when your order is ready.
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Dispatch Times
Most orders dispatch in 1–2 working days. Larger or custom laser-cut jobs may take a little longer. We’ll keep you updated if lead times change.
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How long will delivery take?
No — there’s no minimum order. You can buy a single sheet or multiple items as needed.
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What payment methods do you accept?
We accept major debit/credit cards and PayPal. Trade/education accounts can order via invoice or purchase order (on application).
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How do I request free trimming on shop items?
Add your required finished sizes in the “Order Notes” at checkout (or reply to your order email). We’ll confirm before cutting if anything needs clarifying.
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Can I order custom sizes?
Yes. We offer custom sizes across our sheet metal range. Shop-listed products can be trimmed free of charge using our in-house guillotines. We also carry out guillotine cutting for non-standard rectangular sizes, and provide a laser cutting service for more complex shapes or designs.
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Do you have a minimum order value?
No — there’s no minimum order. You can buy a single sheet or multiple items as needed.