Archives: FAQs
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Do you ship outside the UK?
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We currently ship across the UK. For international enquiries, please contact us with your address and order details.
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Can I collect my order from you?
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Can I collect my order from you? Yes, collection from our Liverpool workshop is available by prior arrangement. We’ll email when your order is ready.
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Dispatch Times
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Most orders dispatch in 1–2 working days. Larger or custom laser-cut jobs may take a little longer. We’ll keep you updated if lead times change.
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How long will delivery take?
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No — there’s no minimum order. You can buy a single sheet or multiple items as needed.
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What payment methods do you accept?
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We accept major debit/credit cards and PayPal. Trade/education accounts can order via invoice or purchase order (on application).
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How do I request free trimming on shop items?
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Add your required finished sizes in the “Order Notes” at checkout (or reply to your order email). We’ll confirm before cutting if anything needs clarifying.
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Can I order custom sizes?
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Yes. We offer custom sizes across our sheet metal range. Shop-listed products can be trimmed free of charge using our in-house guillotines. We also carry out guillotine cutting for non-standard rectangular sizes, and provide a laser cutting service for more complex shapes or designs.
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Do you have a minimum order value?
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No — there’s no minimum order. You can buy a single sheet or multiple items as needed.