FAQ Category: Returns & Refunds
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What if my order arrives damaged or incorrect?
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Contact us within 48 hours with photos. We’ll arrange a replacement or refund promptly.
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Can I return custom-cut or made-to-order items?
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Items trimmed to your sizes or laser cut to your design are non-returnable unless faulty. Please check sizes and finishes carefully before ordering.
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Can I return items if I change my mind?
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Unused, standard-sized items can be returned within 14 days of delivery for a refund. Buyer covers return postage unless the item is faulty. See our Returns & Refunds policy.
